1Password Pro account can not update

MiraCle
MiraCle
Community Member
edited December 2014 in iOS

I have purchased 1Password Pro in Germany apple store before,then I change my apple ID to China and also change my email address
1Password Pro has be taken off shelves now,How can I renew my 1Password Pro membership
My Apple ID before:[ID deleted]
My Apple ID now:[ID deleted]

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @MiraCle‌ I have deleted the details of your Apple IDs. This is a public forum so it's not a good idea to put that sort of thing on it.

    In reply to your question, I believe it's impossible to transfer purchases from one Apple ID to another. Anyway that is not a matter under AgileBits' control so you'd really need to contact Apple about it.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @MiraCle‌

    Sadly Stephen_C is correct, it's in Apple's hands as they control the entire process. From another thread recently I seem to remember hearing they won't help merge Apple IDs but that was second hand information.

    If you revert back to your other Apple ID can you not download the old 1Password iOS app and then change back? Given the old app won't be receiving any updates it should be a once only process.

This discussion has been closed.