Bug with unlock screen

kclarke2000
kclarke2000
Community Member
in iOS

i have a 6+, if i launch 1Password and hold fingerprint sensor before asked for password it unlocks the software and grays it out so its not usable and freezes the unit. I have to sleep the phone to get the 1password working and control of the phone. This has been going on since v5 started, any chance of getting it fixed?

Comments

  • foovius
    foovius
    Community Member

    I saw that once, and the problem went away when I hard-restarted the phone. If that doesn't fix it, you might need to delete the app from the phone, then reinstall it and re-sync (whatever method you're using to sync).

  • MrRooni
    MrRooni

    Good morning @kclarke2000‌. We are aware of this problem and have filed a bug with Apple about it as it appears to be a problem on the iOS side of the fence. Hopefully it will get ironed out in a future iOS update.

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