Trial Expired.

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Marinus Wieten
Marinus Wieten
Community Member

After using 1password now for more than 4 years, all of a sudden i get the message that the trial period is expired.
I update my mac a couple of days ago to Yosemite maybe thats the problem.
Anyway i don't have the license key anymore and after trying to receive this i must use the email address which one i used 4 years ago and thats a different one that i use now at this moment.
I use password 5, so please could someone help me with this?

Thanks,

Marinus

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    @Marinus Wieten‌ I have moved your post to the 1P for Mac forum as it has nothing to do with 1P for iOS. Please start by having a look at this sticky at the top of the forum.

    Note that 1P4 and 1P5 don't use a licence key but a licence file. I'm wondering, from all you say, whether you in fact used 1P3 and never paid for the update to 1P4.

    Let's try to clarify the position a little and then, if necessary, someone can give you an email address so you can contact AgileBits and sort out the email address problem.

    Stephen

  • Marinus Wieten
    Marinus Wieten
    Community Member
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    Hi Stephen, Thanks a lot.

  • Hi Marinus,

    I'm glad Stephen was able to help. Please let us know if you have any other questions. :)

This discussion has been closed.