Attechment Problem on 1 PW for OS X

Xemon Xerx
Xemon Xerx
Community Member
edited December 2014 in Mac

Hi i have an iMac and a Macbook both on yosemite and both have newest 1 Password Version.

When i put an attechment file ( pdf/jpeg) to an login i see on the other device the name of the attachment but i can click on it an nothing happens seems it only sync the name without the file

this is really bad because i use it to sync my tans for banking and now i can't do payments when i am not at home

Comments

  • Stephen_C
    Stephen_C
    Community Member

    What method are you using to sync the 1P data between the two Macs?

    Stephen

  • Xemon Xerx
    Xemon Xerx
    Community Member

    iCloud

  • Stephen_C
    Stephen_C
    Community Member

    There is this knowledge base article on troubleshooting iCloud sync which may help—perhaps particularly the last section on resetting iCloud.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @Xemon Xerx‌

    Please let us know if Stephen_C's post helped at all.

    I'd also be interested in knowing if you previously used Dropbox to sync.

    If Stephen_C's link didn't help can you try the following test. Manually create a brand new Login item and copy across the details and attachments from the Login item that isn't synchronising the attachment, does the attachment synchronise with the new Login item?

    Let us know how you get along.

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