App Store on my new computer doesn't show that I have purchased one password

zlhunter
zlhunter
Community Member
in Mac

How do I get one password onto my new computer without paying for it again? I go into the app store and it doesn't show it in my purchased apps.

Comments

  • thightower
    thightower
    Community Member

    Make sure you are signed in. I have had seen my account not get signed in. So I usually sign out and in via the menu at the top.

    Also make sure its the account that purchased 1Password.

    Also some users have reported they accidentally hidden the purchase. http://support.apple.com/en-us/HT4928

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @zlhunter‌ I think thightower has covered all the bases with that response, let us know if you've managed to resolve this :smile:

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