Question about upgrading to 1Password 5 for v4

KJA
KJA
Community Member

I was reading your blog post titled 1Password 5 for Mac is here from 10/17/14 and saw that upgrading to 1Password 5 would be free for all version 4 customers. Here's the wording exactly:

"Upgrades and sales, oh my!
We’re so excited about 1Password 5 for Mac that we want all our v4 customers to have it for free! "

I just installed Yosemite on my mac and would like to upgrade to 1Password 5. I upgraded to 1Password 4 from version 2 in April 2014. When I try to upgrade using either the upgrade option on the 1Password 4 license itself or via the website the upgrade is $24.99.

Thanks in advance for any help resolving the discrepancy.

Comments

  • thightower
    thightower
    Community Member
    edited December 2014

    @KJA‌

    Don't click the upgrade box its simply a bug that has been fixed in the beta releases. Just re apply your license file and you will be good to go.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @KJA‌

    thightower is correct, it's a bug that will be resolved in the next release. If you have a 1Password 4 licence file then you're licensed for 1Password 5 - no exceptions.

  • KJA
    KJA
    Community Member

    OK, great! Thank you!

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    @KJA as it seems your query has been dealt with I'm going to close this thread now. If you have any further questions or issues though do please post and we'll try and answer as fast as we can :smile:

This discussion has been closed.