Purchased upgrade yesterday to agile bits, but I have not received License back

fbrun
fbrun
Community Member
in Mac

Purchased upgrade yesterday to agile bits, but I have not received License back

Comments

  • danco
    danco
    Volunteer Moderator

    Have you checked your spam folder?

  • fbrun
    fbrun
    Community Member

    Yes, but nothing is there. I checked, the charge went through....

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @fbrun‌

    I checked the email address you used here in the forums but I couldn't find a record connected to it. Can you email us at support+licenses@agilebits.com please with the following:

    • Your name as you would have typed it at the time of purchase
    • Your email address used for the purchase.
    • Your physical address

    Once you've emailed us if you can post the ticket ID here it will help us connect the two up and we'll get this sorted out.

This discussion has been closed.