Help in downloading older version of 1Password

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programming2music
programming2music
Community Member
edited January 2015 in Mac

I messaged support over 24 hours ago with no reply, I am in desperate need of getting 1Password so I can start using my passwords again.

My support ID is [#VGV-29465-584]

Thanks.

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    If you actually post details of your problem here you will probably obtain a faster response than by using email. If you want to download an older version of 1P from the AgileBits store you can do so from this page (look towards the bottom of the page). However that won't help you if you need an older version of 1P from the Mac App Store (i.e., if you bought 1P from the Mac App Store).

    (I can't view your support ticket as I'm only a volunteer working on the forums.)

    Stephen

  • programming2music
    programming2music
    Community Member
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    Thank you very much that's exactly what I was looking for.

  • Megan
    Megan
    1Password Alumni
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    Hi @programming2music‌

    I'm so glad to hear that Stephen_C was able to provide the information that you were looking for! I sincerely apologize for the delay in response via email. We've been hearing from a lot of users since the launch of 1Password 5, and our team is doing the best we can to respond to every user just as soon as possible. Because email wait times are longer than ideal, we've been encouraging users to post their questions in the forums, where they can receive help, not only from our team, but also from some wonderful community moderators, like @Stephen_C. As you can see, it's a great way to get your question resolved quickly.

    I hope that 1Password behaves perfectly for you from now on, but if you have any further questions or concerns, we're here to help!

This discussion has been closed.