Trouble syncing existing 1Password data to new iPad

Drew_AG
Drew_AG
1Password Alumni
in iOS
This discussion was created from comments split from: Not syncing.

Comments

  • dodocla
    dodocla
    Community Member

    I am looking at a comparable password vault. 1password hav been trying to sync on a three day iPad for more than 60hours. My version of 1Password is a month from it upgrade. It is on all of my devices and works on both phone and laptop. Why would it be such hassle for a brand new iPad?

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @dodocla, welcome to the forums! I moved your message to a new thread as I think it's a different issue than the other discussion.

    I'm having a bit of trouble understanding your description of the problem, but it sounds like 1Password is working on your iPhone and computer, but you're unable to sync your data to 1Password on your new iPad. Is that correct? If so, can you please let us know a few more details:

    • Is your laptop a Mac or Windows PC?
    • What version of 1Password are you using on each device/computer?
    • What version of iOS are you running on each iOS device?
    • How are you syncing your 1Password data (Dropbox, iCloud, Wi-Fi Sync)?
    • What exactly happens when you try to sync with 1Password on your new iPad?
    • Do you receive any error messages? If so, what do they say?
    • Do changes to 1Password sync between your laptop and iPhone?
    • What device/computer has your most up-to-date 1Password information?

    Thanks!

This discussion has been closed.