Amazon always selects new user & so fails

petero2
petero2
Community Member

Can it just leave the Returning option selected? It enters the username & password ok , but changes the option to New Customer.

Thanks,
Peter

Comments

  • Megan
    Megan
    1Password Alumni

    Hi Peter ( @petero2‌ ),

    Please try Saving a New Login Manually, and ensuring that the 'I am a returning customer' option is selected prior to saving. This should get 1Password behaving better. :)

  • petero2
    petero2
    Community Member

    Thanks, Megan. That has worked.

    Cheers,
    Peter

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @petero2‌ I'm glad Megan's suggestion worked everything out for you :smile: As your query seems concluded I'm going to close this thread but if you ave any questions in the future please do ask!

This discussion has been closed.