1Password on PowerMac and old Macbook Pro

LDP
LDP
Community Member
in Mac

I purchased 1Password 5 from the Mac App Store and all is fine. Now I need to run it on an old Macbook Pro (32 bit) running 10.6.8. I found version 3.8.22 which works fine but it needs a license key. Is it possible to get a license key for this version of the software since version 5 has no key?

Comments

  • thightower
    thightower
    Community Member

    @LDP‌

    Send an email to support+license@agilebits.com Detailing you wish to have a version 3 key generated for you as you already purchased a current license.

    I would send the email from the same one used to purchase the version 5 key. After submitting the email, you will receive and automated reply from the staff it will included a ticket number.

    Respond here with that ticket number incase on of the admins stops in they can take quicker action on your request.

  • Megan
    Megan
    1Password Alumni

    Hi @LDP,

    As @thightower says, we'd be more than happy to generate a 1Password 3 license for you to use on your older computer. Since you purchased 1Password 5 from the Mac App Store, we'd love to see your App Store receipt when you email in requesting the 1Password 3 key.

    I took a look in our system for any messages from the email address attached to your forum account. If you have sent an email in to us already, please do post the ticket ID here so that we can get your request processed as soon as possible. :)

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