after getting license 1 password won't fill in any chrome pages

bwoollen
bwoollen
Community Member
in Mac

Used the trial and everthing worked. Paid for the license and now 1P will not fill in on Chrome.

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @bwoollen‌

    What I can reassure you is we're not doing some sneaky bait and switch so the fact that you've purchased a licence should not be part of the cause at all.

    Can you let us know:

    1. What version of Chrome you're using, especially if you're running a Chrome beta.
    2. What version of the 1Password browser extension you have.
    3. When you say "it will not fill" is the extension responding and that after selecting a Login item it isn't working?
    4. Is it happening with every Login item or just a couple?

    Once we gain a better idea of your environment and the specific issue we'll work to get it all running again :smile:

This discussion has been closed.