Only blank pages print when using AirPrint in 1Browser [Known issue, investigating]

wobblesthegoose
wobblesthegoose
Community Member
edited January 2015 in iOS

(IOS 8.1.1; iPad2-AirPrint; Cannon PIXMA MG3120) When I attempt to print a screenshot from the 1Password browser via AirPrint, the correct number of pages print, but they're all blank. However, when I "Open in Safari" from the 1Password browser and print the same pages via AirPrint, the pages print correctly. Is this a feature, a problem, or an operator error? Thanks.

Comments

  • hawkmoth
    hawkmoth
    Community Member

    I just tried the same thing from my iPhone 6, and I can confirm that the Agilebits.com homepage does not print from 1Browser, although the the correct number of pages do indeed feed. When I opened the page in Safari from within 1Browser, the page did print, as you said.

    I don't regard this as a feature. :wink: And unless you and I are making the same operator error, it isn't that either. I'm thinking its a problem. But maybe it's a security "feature."

  • wobblesthegoose
    wobblesthegoose
    Community Member

    Thanks Hawkmoth (what a handle!). Will someone from Agilebits support see this and respond too, or should I have to post this elsewhere.

  • hawkmoth
    hawkmoth
    Community Member
    edited January 2015

    @wobblesthegoose - You posted it the right place. I'm sure someone from AgileBits will pick up your report. I'll be interested myself in what they have to say about it. (Speaking of quite a handle...)

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @wobblesthegoose‌ I don't have an AirPrint compatible printer to test this with but I will create a report given both you and @hawkmoth‌ are reporting the same thing.

    and now I've been eyeing up a replacement to my Canon - thanks you two! :p

  • Ozymandias
    Ozymandias
    Community Member

    All of a sudden we cannot print any webpage etc. from 1Browser. I have changed the user agent to Safari (iPad) but no difference. Using iOS 8.1.2 on the iPad. I suspect the 8.1.2 upgrade may have broken something. Anyone else with this problem....??

  • hawkmoth
    hawkmoth
    Community Member

    Does this thread describe your situation? I had never tried AirPrint from 1Browser until yesterday, so I don't know myself if this is new or not, but it sounds to me like what you are describing. And if it is a new issue, that's probably helpful to the developers in tracking it down.

  • Megan
    Megan
    1Password Alumni

    Hi @Ozymandias‌

    I've merged your post with the one that Hawkmoth referenced, as I suspect that this might be a similar issue, and it will help to keep the conversation in one place here.

    We're currently investigating this issue - could you please confirm if you are seeing blank pages like the original poster?

    ref: OPI-2206

This discussion has been closed.