Notes can not be deleted

bjornseidel
bjornseidel
Community Member
in iOS

Hello,
I have the Mac and iOS version of 1Password and I sync via Dropbox. My problem what I've found:
I want to delete on my iPhone during a login, the notes but when I click Finish adds 1P5 at the beginning of the note three CR and then a line with "===". Every time I try it again 1P5 extended the note to the four lines.
If I is properly synchronized with the iOS note on Mac OS delete.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Does this post help to explain what is happening?

    Stephen

  • bjornseidel
    bjornseidel
    Community Member

    Hi Stephen,

    it looked like only the displays just on the Mac but not on the same entry process still. But I can not fault / problem now no longer again.

    And now I have another problem, what's going on at the moment ;) ?
    An entry in Passwords (on the Mac) I have a further section but is enlarged on the iOS devices, this section does not visible. I have registered on the Mac to test something in note and the note has been updated on all devices but the extra section visible on the iOS devices not continue.

    Björn

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @bjornseidel‌

    Regarding the missing custom field, we do have a bug report for this so we're aware of it and looking into getting it resolved. I know, it's annoying.
    ref: OPI-463

    As for the conflicts (indicated by the =====), when Dropbox can't determine which version of a file is the correct one it creates a conflict file rather than risk deleting something important. As we can't tell any better we keep both parts and leave it up to the user. Now we have a bug relating to this in Secure Notes although it doesn't always happen. If it is routinely happening please do keep us informed. I tried adding a note to a Login item in my test vault, waited for it to sync to my iPhone and then deleted it on it. So it isn't a 100% reproducible bug as it worked okay on his occasion.

  • bjornseidel
    bjornseidel
    Community Member

    Hi @littlebobbytableslittlebobbytables

    thanks for information. I noticed it's not always reproducible.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @bjornseidel‌, thanks for confirming that. This definitely sounds like the known issue our developers are working on, and I'm sorry for the inconvenience! The problem doesn't always happen reliably, so it might happen sometimes but not others. Hopefully we'll have this fixed soon! If you have more questions, please let us know.

This discussion has been closed.