1password 5.0.2 on mac 10.10.1, can’t sync on icloud

stunaz
stunaz
Community Member
in Mac

Hello i dont see the option to sync on iCloud, only dropbox and wifi?

Comments

  • Plato
    Plato
    Community Member
    edited January 2015

    @stunaz‌

    Sounds like you purchased from the AgileBits web site. The iCloud option is available only on versions purchased from Apple's MAS. Contact AgileBits for a refund and then repurchase from MAS. Don't delay - you have 30 days from purchase to get that refund.

  • Jasper
    Jasper

    Hi @stunaz,

    Plato is correct. If you purchased 1Password 5 directly from our website, then iCloud sync is no longer an option.

    1Password 5 switched to the new Apple iCloud "CloudKit" technology which is only available on OS X Yosemite and iOS 8, and limited to Mac App Store apps only. After this change we were no longer able to offer iCloud syncing in the web store version of 1Password.

    We've put together a FAQ page with more information here:

    Web store and iCloud FAQ

    Now if you did purchase from the Mac App Store and can't see the iCloud option, you're running our version. The easiest way to tell is to go to 1Password > About 1Password, it will say either Agile Web Store or Mac App Store.

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