Update from the website does not contain iCloud support

mbfrye
mbfrye
Community Member
in Mac

I recently upgraded to 1password v5 from the agilebits webstore only to discover that support for iCloud sync is only
available from the apple app store version. I would like to know how i can request a refund so i can purchase the correct version.
Thank you

Comments

  • Stephen_C
    Stephen_C
    Community Member

    If you bought 1P5 from the AgileBits store within the past 30 days AgileBits will refund the price to you to enable you to buy the app from the Mac App Store. Please confirm in this thread that you bought within the past 30 days then someone from AgileBits will be along to help you. (I'm not employed by AgileBits so can't help more than by giving this reply.)

    Stephen

  • mbfrye
    mbfrye
    Community Member

    thank you, looks like they are working on it now. Great support. thank you! #BVL-98115-852

  • Megan
    Megan
    1Password Alumni

    Hi @mbfrye,

    I'm so glad to hear that our team is already getting you sorted out!

    If you have any further questions or concerns, you know where to find us. :)

This discussion has been closed.