Keep getting Open 1Password on your Mac dialogue box

SandMan
SandMan
Community Member
in iOS

It opens repeatedly and then goes away. Can't use 1Password while it keeps popping up but it works fine once it goes away. It doesn't happen every time I start the app but sometimes it even happens even when 1Password is open on my Mac.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Can you tell us please:

    1. what versions of 1P you are using on your phone and on your Mac;
    2. your OS X and iOS version numbers;
    3. how you sync 1P data between your Mac and phone.

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @SandMan,

    This sounds like a known issue that we're working on fixing. If so, you may get that message 3 times in a row, but after that it should work correctly. The problem happens in some cases when using Wi-Fi sync, can you confirm if that's the sync method you're using?

    ref: OPI-1997

This discussion has been closed.