Why don't passwords exist on both mac and iPhone 5s and how can I make them appear on both?

kiku
kiku
Community Member
in iOS

I have the necessary operating software on my mac and my iPhone. iOS8.1.2 and OS Yosemite 10.10
I downloaded 1password for my mac and iPhone 5s.
I decided on my computer that I would change the password. So I did. I don't remember creating two accounts. But I know after I changed the password that the password did not change as well on the iPhone. So I'm talking about the specific password to sign into the 1Password account.
Also, it appears that my passwords have saved on my computer, but not my phone. This happened after the password change.
I wonder if somebody could help me understand why this is?
I apologize if it's a simple question! I would find out myself but with work it's hard to find the time.
Thank you so much for your help!
kiku

Comments

  • hawkmoth
    hawkmoth
    Community Member

    Could you let us know what method you are using to synchronize your data between your Mac and iPhone?

  • Megan
    Megan
    1Password Alumni

    Hi @kiku,

    We'd be happy to help you out here. As Hawkmoth says, it would help a lot to know how you have set up 1Password to sync.

    So I'm talking about the specific password to sign into the 1Password account.

    It sounds to me like you're talking about what we call the 'Master Password' - the password that will unlock your 1Password database, is that correct? If so, is the data inside your 1Password database still synced up correctly?

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