iphone6+ rebootings intermittently when I launch 1password

lanettega63
lanettega63
Community Member
in iOS

Having trouble with performance of 1Password on my iPhone6+. Sometimes when I try to launch 1Password the phone totally reboots itself and other times the log on screen for 1Password comes up but won't let me enter my password, nothing happens when I try to type it in.

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @lanettega63‌

    I'm sorry to hear that you're having trouble with 1Password right now. Sounds like you might be using zoomed mode - is that true? At this time, our developers are working on a few bugs related to zoomed mode on the 6+. Could you please disable zoomed mode for 1Password and see if that helps?

    ref: OPI-1934

  • tonto18
    tonto18
    Community Member
    edited January 2015

    I'm having a very similar issue. Where is the zoom mode activated for 1Password?

    UPDATE:

    Megan****

    I found the setting under display in settings. I DID have zoomed on. It's off now. I'll see what happens. Thank you for answering @lanettega63‌ message.

  • Ben
    Ben

    Thanks for the update @tonto18‌. Please let us know how it turns out.

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