Dropbox sync problem

Drew_AG
Drew_AG
1Password Alumni
in iOS
This discussion was created from comments split from: Mac refuses to sync either to iCloud or Dropbox.

Comments

  • kenoli
    kenoli
    Community Member

    There are no other versions of 1Password running on my computer or even on my computer. I ran 1Password4Troubleshooting.app and tried to attach the zip file it produced. The forum software said it was not allowed.

    I checked to see if there was an issue with a 1password app on my iPhone. I have apps on other networked apple devices as well but all seem up to be up to date.

    When I checked the app on my iPhone it seemed that it had not been synched with the dropbox file and I synched it.

    Would that have anything to do with this?

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @kenoli,

    I moved your message to our iOS forums because it sounds like you might be having a sync problem with 1Password on your iPhone, which is different from the other discussion on the Mac forums.

    Having said that, I'm afraid I don't quite understand what sort of trouble you're having with 1Password. Can you please elaborate on the problem? You said Dropbox sync wasn't working in 1Password on your iPhone, but that you synced it. Does that mean it's working now?

    Are you also having some sort of trouble with 1Password on your Mac? It sounds like you created a diagnostics report and tried to attach that report to your forum post. Please make sure you don't post a diagnostics report in the forums! If we need you to send us one, we'll let you know, and give you an email address to send it too.

    If you can give us some details about the problem(s) you're experiencing, we'll be glad to help! :)

This discussion has been closed.