unable to get license through recovery

tfontaine1
tfontaine1
Community Member

I have an old version of 1Password vs 3.7.2 but want to upgrade to the current one for the extra functionality and it says you can do this for free. I tried to use the feature on the website and it doesn't recognize my email, tfontaine1@gmail.com. I have the full pro version that I paid for some time ago. How do I get my license if it doesn't recognize me? Please help as I love your new features.

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