Using license on second computer

RayJG

I have an up-to-date one password five for mac being used on my Apple iMac. I want to be able to have this program for use on my Apple laptop as well. I have all of a sudden gotten the warning that my trial period has expired on my laptop program. How do I get the license transferred for use on my laptop?

Stephen_C

You need to add to the laptop the licence you used on your iMac. If you don't still have that licence to hand you can have it re-sent to you by going to this page and filling in the email address you used when you bought 1P5 from AgileBits.

Once you have the licence you can transfer it between the two machines any way you like: USB stick, email, etc.

Stephen

RayJG

Steven,

Please see screen shot attached as there is no license shown when I do as suggested

[screenshot removed by admin]
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danco

For some reason, gmail removes the link to the license file. Just do as stated, and click on "view complete installation notes" and that should lead you to the license file.

RayJG

No matter what I do as suggested I cannot successfully update my laptop program. The screen shot shows current status "trial expired" after folowing instructions.

Stephen_C

Have you tried clicking on the link at the bottom as shown in your screen shot—where it says View the complete installation steps?

Stephen

RayJG

I have followed instructions as suggested

Rad

Hi @RayJG,

I just sent you a private message with the direct link for your license.

Hope that this helps :smiley:

Cheers!

Megan

Hi @RayJG,

I'm sorry to hear that you're having trouble here. I have sent you a private message - please check your inbox. :)