I can't sync my Windows PC 1Password with iPhone

Serra55
Serra55
Community Member
in iOS

My iPhone indicates I need a higher version (4.3) of 1Password while I have 4.1. I checked and I have the latest version for my PC. My iPhone is not accepting it. I am trying this through WiFi. What's wrong, please? I know it is me!

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @Serra55,

    Let's start off with a few more details here:

    • What is the version number of 1Password that you have installed on your PC?
    • Which version of 1Password do you have on your iOS device? To find out which versions of 1Password for iOS you have, let me know which icon you see on your home screen from the following image: A, B, C or D?

    • What version of iOS is installed on your iOS device?
    • Finally, are you seeing any error messages when attempting to sync?

    Any details you can provide on what you see will help us track this issue down quickly. :)

  • Serra55
    Serra55
    Community Member

    I have version 1Password 3 for Windows. No error messages, it just does nothing. I do notice that under 1Password/settings there is no "sync" option. Thanks!

  • Serra55
    Serra55
    Community Member

    Sorry, my version is 1Password 4.1.0.530.

  • Serra55
    Serra55
    Community Member

    My icon looks like C.

  • Ben
    Ben

    Hi @Serra55‌

    What version of 1Password do you see available when you visit this link on your iPhone?

    Please let me know.

    Ben

This discussion has been closed.