iPad Restore, no Dropbox sync

optimum
optimum
Community Member
in iOS

I restored my iPad to a file from a few months before. When I open 1password, it's not syncing the latest file from Dropbox. When I tap "Sync Now", nothing happens. What to do?

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @hanguolaohu

    sorry for your troubles. It sounds like restoring your iPad might have reset the connection to Dropbox. I'd recommend to turn off syncing and re-enable it. This will re-establish the Dropbox connection.

  • optimum
    optimum
    Community Member

    That did the trick, thanks Winnie!

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    On behalf of @Winnie we're happy to hear everything is running smoothly once again :smile: Let us know if you have any further questions.

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