Cannot restore 1Password data from ITunes

LMaheras
LMaheras
Community Member
in iOS

I backed up 1Password Data to I-tunes on my PC. I then update 1 Password APP on IPhone 6 plus to 1Pasword 5.1.2. When I try to restore the data-Settings/Advanced/ Restore from Backup it does not light up 9stays grey). I see the file of Backup on my hard drive of the PC.
Any suggestions?

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @LMaheras

    sorry for your troubles restoring the data via iTunes. Did you put the backuped data file back into 1Password via iTunes?

    We have a bug that makes restoring using iTunes for Windows impossible. The good news is we have an update for 1Password coming next week which fixes exactly this problem. Do you think you can wait until the update is out?

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