Need License key - 1Password

bnimphius
bnimphius
Community Member
in iOS

I purchased 1password through a mac app store. Now I believe I purchased it on Mac not Gmail. However I cannot recover my License Key. The reason I need it, is since then I have migrated over to a windows machine. My mac is no longer in service.

Comments

  • hawkmoth
    hawkmoth
    Community Member

    If you never purchased a Windows license, you won't have a registered copy of it. The apps are sold on a per-platform basis. So your Mac purchase won't give you a Windows license. And if you purchased a license for iOS from Apple, it won't have a license key or a license for your Mac. Apple controls licenses by tying them to the Apple ID you used to make your purchase.

    If you have a Mac license, there is a bundle price to buy the Mac and Windows versions together. I can't tell if you have a Mac license, since you posted your question in the iOS forum. AgileBits may give you the bundle price for the Windows version, but they're going to need more details from you.

  • Ben
    Ben

    Hi @bnimphius‌

    Please drop us an email with your purchase details to support+licenses@agilebits.com and also include a link to this thread. When you do so you should get an auto-reply that contains a ticket ID. Please post that ticket ID here.

    We'll be happy to take a look at what you currently have and explain the options.

    Thanks!

This discussion has been closed.