The bundle has me confused

dhb2dhb
dhb2dhb
Community Member
in Mac

We have two iPhones, an iPad, a Mac, and a Dell PC... I bought the bundle on the PC. Now I don't have the slightest idea how to:
1) download the application on my Mac without paying for it again on the App Store
2) enter the license information into the app on the iPhones and the iPad.

Can someone please help??? THANKS MUCH!

Comments

  • hawkmoth
    hawkmoth
    Community Member

    You bought the Mac-Windows bundle from the AgileBits web store, which is the only place it's sold. So Apple on the Mac App Store doesn't have any record of your license, since you didn't buy from them. You will need to get your Mac copy also from the AgileBits web store and install the license file they sent you when you bought it.

    The license for the iOS version is only sold by Apple through the iTunes App Store. There isn't a license key; your license will be tied to the Apple ID you use to make your purchase. And, since the licenses are sold on a per-platform basis, your purchase of the Mac-Windows bundle doesn't cover iOS, which is a third platform. You can get the basic feature of the iOS version free from the App Store. If you decide you want the more advanced Pro features, those are available as an in-app purchase, again tied to your Apple ID.

    Hope that helps clarify the issues. If you have more questions, post back.

  • dhb2dhb
    dhb2dhb
    Community Member

    Thanks! ...I thought the iPhone part came with the bundle. Thats disappointing...
    Can I link the iPhone info with the mac and windows info if I pay for the advanced features?

  • thightower
    thightower
    Community Member

    The pro features in iOS only add some functionality which you may or may not be interested in. You can sync with the standard version.

    The pro version adds these features : https://guides.agilebits.com/1password-ios-kb/4/en/topic/pro-features-faq

  • Megan
    Megan
    1Password Alumni

    Hi @dhb2ndhb,

    I'm sorry that the bundle details weren't quite clear. Unfortunately, Apple requires that iOS apps be sold through the App Store, so we're unable to include them in any bundles sold via our website.

    As @thightower says, the free version of 1Password 5 for iOS includes a lot of great features, so you may not even need to purchase the Pro features straight away.

    Have a look at our User Guides and Knowledgebase for details on how to keep everything in sync.

    If you have any further questions, we're happy to help!

This discussion has been closed.