Cannot Find My Backup file in TimeMachine

MrsBill
MrsBill
Community Member
in Mac

Hi _ I have a new Mac & had HD problems _ so they took it back to default factory settings _ migrated some information from old Tim eMachine Back Ups __ all good.
Then I had to Download all of the Purchased Apps from the APP Store _ when I went to use 1PASSWORD 5 it asked if I was a new user of if not to back up from a source?
Cannot find my Back Ups __ and cannot sign in as it won't allow me to get to that point.
Any Suggestions ?
Thanks Susan

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Have a look at this knowledge base article which tells you where 1P stores its backups. If you ensure your Time Machine disk is attached you should be able to direct 1P to the backups using the location mentioned in that article.

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @MrsBill,

    The article that Stephen_C linked to should help out out here, but please let me know if you have any further questions or concerns.

This discussion has been closed.