Problem at launch: incorrect version

ericMo
ericMo
Community Member

Hello, I've a problem opening the software. I have an alert window that opens to indicate to me that the system launched an incorrect version of 1Password mini.
Instead of " /Applications/1Password 5.app/Contents/LoginItems', ' ~/Downloads/1Password 5.app/Contents/Library/LoginItems' "started.

Then it is noted : Please ensure that you have a copy of 1Password on your Mac.

But I've no other copy on my Mac, how do I fix it ?
Thank you in advance

Eric M

Comments

  • thightower
    thightower
    Community Member
    edited January 2015

    @ericMo‌

    It indicate's the downloads folder as the casue, have you checked to verify it does not contain a copy possibly due to a double click of the download link. If indeed you do not have a copy in the downloads folder, then restart the Mac.

    Actually its best to restart the Mac no matter what. The restart should clear the message provided there is not a copy in the downloads folder.

  • ericMo
    ericMo
    Community Member

    Thank you. Exactly, there was indeed a copy in the download folder. thank you very much

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @ericMo‌

    Looks like thightower has sorted your issue all out :smile: As this seems to be resolved I'm going to close this thread but if you have any questions or issues in the future don't hesitate to post!

This discussion has been closed.