Master password not updated on iOS

joe16

I recently changed my master password. The new password works on my Android phone (version 4.1.6) and my Macbook (1Password 5, version 5.0.2). The new password will not update/change on my iPad (version 4.5.3 with OS 7.1.2)-I still have to use my old master password to access my vault on the iPad. I sync all of my information through Dropbox. Any new logins added on my Macbook, sync to my Android phone and iPad. Why won't my new master password change on my iPad?

Ben

Hi @joe16‌

This is an issue we are aware of. At the moment the easiest solution is to also change your Master Password on your iPad.

Thanks!

vbons

Greetings bwoodruff thank you for the post I have ticket number #TTL-83685-726, which most likely answered my question that 1password doesn't sync the master password change across any of the devices. I submitted a diagnostic report. But I changed the password manually on all devices, by stopping sync on the devices and then reconnecting it said I had a mismatch of vaults, but looking at it closely both had the same number of entry's only the password hint was different which was suspected. Love the 1password, couldn't be without anymore it just awesome. Hope to see the master password sync resolved in the not to distant future. Cheers

Megan

Hi @vbons,

Thanks so much for sharing your situation here! I'm glad that this post helped you out. I'll let our developers know that you're keen to see this fixed as soon as possible. :)