Refund requested
Hi:
I purchased 1P5 for the iMac and iPhone a couple of months ago and have been diligently using it since. It falls short of my expectations and I find it quite cumbersome for many things I need and not useful (with apps) for many others. I respectfully request a refund.
Best,
John
Comments
-
You don't say where you purchased your Mac license, but two month is well past anyone's usual refund window for software. If you bought from Apple for the Mac version, you'll need to take it up with the . Same for the ios app, which is only sold by Apple. AgileBits has a 30 day refund policy if you bought your Mac license there, but you're past that.
0 -
Hi John ( @picobella )
I'm so sorry to hear that you haven't been thrilled with 1Password! We have a 30 day refund guarantee, and we are always happy to honour it, but if you have been using the product for several months already, you might be outside that window.
I would be more than happy to walk you through some of the tricky spots to see if we can't make things a bit less cumbersome for you. Could you tell me a bit more about where things are not working well for you?
0
