Trial on one user working on another

ltkije
ltkije
Community Member
in Mac

Have updated to 5.1 on a Macbook Pro. The application works fine for the primary account but a secondary account shows 'Trial Expired'. Also using the application on an iMac and have the mobile app(s) for a iPhone, iPod and Android. All work fine, thanks. Just a problem with the secondary user on the Macbook. Thought the application (in the Applications directory) would perform the same across all users.

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni
    edited January 2015

    Hi @ltkije‌

    Simply applying the licence again in the second user account should take of this. When you apply the licence it doesn't alter the actual application but instead records it in your user account. If you don't have your licence file (you may find it's in 1Password in the Software Licenses category) then you can request you licence again by visiting our AgileBits Support page

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