Vault Mismatch

slhunt2
slhunt2
Community Member
in iOS

Hello. I'm using an IPhone 5S running IOS 8.1.2 (12B440).
I'm running 1Password Version 5.2.
I'm trying to synchronize with 1Password Version 4.1.0.538 on my Windows 8.1 machine.
When I try to synchronize I get a Vault Mismatch. The data on my phone is correct because I usually use 1Password on my phone. How can I correct this?

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @slhunt2,

    Sorry for any confusion about the Vault Mismatch message! That warning appears just in case you have multiple vaults in Dropbox, so you don't accidentally merge two completely different vaults together. We have more information about that message in this article.

    If you only have one vault in Dropbox, you can go ahead and merge the data. When you see the Vault Mismatch message, tap More Info, then tap Merge These Vaults Anyway. That will simply update 1Password on your device with any newer data in Dropbox (and vice versa).

    I hope that helps, but let us know if you have more questions! :)

This discussion has been closed.