Pop Up Message

stoster1
stoster1
Community Member
in iOS

Hi All,

Every so often I keep getting this message. Not sure why it's coming up and unlocking the the Mac version does not cause the messages to stop from appearing. Anyone have this happen before?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Please confirm the version numbers of 1P you are using on both your iOS device and on your Mac. I believe I saw something similar when I upgraded to 1P 5.2 for iOS and 1P 5.1 for Mac but it resolved itself after a while (maybe following reboots of the devices).

    Stephen

  • stoster1
    stoster1
    Community Member

    I have iOS version 5.2 & desktop version 5.1 of 1password. Both devices have been restarted recently but still have this come up every so often. Doesn't happen all the time. Sometimes happens when I'm away from my desktop machine so I can't log into 1password. Even when I do that doesn't stop the messages from always reappearing.

  • Ben
    Ben

    Hi @stoster1‌

    This message is from 1Password attempting to WiFi sync. Please try disabling sync and re-enabling it.

    Thanks!

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