Upgrading from 1Password3 dual Mac/Windows license?

legatek

I purchased 1Password3 for Mac/Windows in Mar 2013. It provided a free upgrade to 1Password 4 on both platforms.

Now that 1Password5 for Mac is available, I don't have a valid license. Is there an upgrade path available for me for the next major release of both platforms, or am I forced to buy a 1Password5 Mac license if I'd like to stay current? And inevitably, buy a major version for Windows if/when it becomes available?

Thanks,
Rob

littlebobbytables

Hi @legatek‌

Your 1Password 4 licence covers you for 1Password 5. The licence file that you should have applied to 1Password 4 also works in 1Password 5 with no modification or input from us required so I suspect it's to do with a quirk with how gmail renders our licence email.

In your case I'd try simply reapply your existing licence file and see if that sorts out the blip. If you don't have the original email or licence file then you can request it to be resent via this page.

For 1Password 4/5 you will need to download your licence file from a link in the email and it should look a little like this:

1Password 5 for Mac

Name: littlebobbytables

Download: https://agilebits.com/downloads

Register: With 1Password downloaded, click here to automatically add your license

Notes:

No link? Link not working? View the complete installation steps.

Obviously I've stripped out the last two links as those are unique to the licensee. If you're viewing the email from within googlemail at all you may very well find the second URL is stripped out - thank you gmail :\

The second or third link though should allow you to download your licence file so while we haven't attached the licence file, the information needed to obtain it should be contained within.

What you want to do is ignore the licence key as that's for Windows.

If you're still having troubles post back here and we can look into it more for you.