1Password Email support ?

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deangelo283
deangelo283
Community Member
in Mac

Does Agile no longer offer email support ? Look all over for it /

My reason- would like 1Password to remain open on my home computer. Checked preferences and see that all the boxes are unchecked.

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  • Megan
    Megan
    1Password Alumni
    Options

    Hi @deangelo283 ,

    At this time, forums are the quickest way to get in touch with our team and get your questions answered!

    You can change your security settings for 1Password in Preferences > Security. There are plenty of options there to customize how long 1Password will stay unlocked.

    It is not possible to completely disable 1Password's locking. At minimum, you will need to enter your Master Password after a computer restart. One of the reasons for this is that your Master Password is the only way to access your 1Password database. If you forget it (perhaps because you've never had to type it) we are unable to reset it for you to give you access to your database. So, typing your Master Password in every once in a while is a good idea.

    I hope this helps, but we're here if you have any further questions or concerns!

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