License expired. Site does NOT recognize my email

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anita0407
anita0407
Community Member
in Mac

I had to set up a new account so i could contact you. I don't know what happened to my e-mail account or license. Please help.

Comments

  • Mitch
    Mitch
    edited January 2015
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    Hi there,

    We'll be happy to help you recover your license. Could you kindly send us an email to support+forums@agilebits.com? Please include the email address you used to purchase 1Password, your full name, and a link to this thread.

    Once you've sent in the email, let us know by posting again in this thread. Thanks!

    -Agile Mitch

  • anita0407
    anita0407
    Community Member
    edited February 2015
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    My e-mail is: Xxxxx@xxxxxx.xxxx

    For whatever reason, the application reverted to a "trial". I've been using for almost a year. Thanks for your help.

    Email address deleted by hawkmoth to prevent spam bots from harvesting it. Send an email message as directed in post #2.

  • anita0407
    anita0407
    Community Member
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    I sent an e-mail. thanks.

  • Drew_AG
    Drew_AG
    1Password Alumni
    Options

    Thanks @anita0407! Someone will get back to you as soon as possible about that. If you need anything else, please let us know. :)

This discussion has been closed.