Database Backup Failed

Bill Newby
Bill Newby
Community Member
in Mac

I get this alert several times a day. When I view the Backups log it says it has backed up. All seems to be working on all devices. 3 Macs-2 iPad and 1 iPhone.!

Thanks for your great Application

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @Bill Newby,

    I'm sorry you keep getting that error! The good news is that if you're using 1Password 4 or 5 on your Mac, that should be backing up your data correctly, as the error message is actually coming from an old component of 1Password 3 which is still on your Mac. It's a process called 1PasswordAgent, and you can delete it by following these steps:

    1. From the Finder, go to the menu option for Go > Go to Folder...
    2. In the Go to the folder field that appears, copy and paste the following text and press Return: ~/Library/LaunchAgents
    3. Delete ws.agile.1PasswordAgent.plist
    4. Go back to the menu option for Go > Go to Folder…
    5. Copy and paste the following text and press Return: ~/Library/Application Support/1Password
    6. Delete the Agent folder
    7. Restart your Mac

    That should get rid of the annoying error. If you have any questions about that, we're here for you! :)

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