Master password not working on multiple devices

matty44
matty44
Community Member
in iOS

I changed my password on my iPad & now my iPhone app won't accept the new password but it does work fine on my iPad

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Please confirm:

    1. your 1P version numbers on both devices (and on you're Mac if you're using a Mac);
    2. your iOS version number (and OS X version number if you're using a Mac);
    3. what sync method you use to sync your 1P data between devices.

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni

    Thanks @Stephen_C!

    @matty44, once you can let us know the information Stephen asked for, we'll have a much better idea of what you'll need to do to fix the problem. Thanks! :)

This discussion has been closed.