Keeps crashing

kk4196
kk4196
Community Member
in iOS

I have a new 6+ and every time I start 1Password, the app crashes and causes my phone to restart. Any advice or will this be addressed in the next upgrade/version?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Others have found that disabling zoomed mode solves the problem for now.

    Stephen

  • kk4196
    kk4196
    Community Member

    @Stephen_C it worked! Hopefully they fix it for zoomed. Thanks.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @kk4196,

    I'm glad Stephen's suggestion worked! :) Our developers believe this may be a bug in iOS 8, as it shouldn't be possible for apps to cause the iOS Springboard to crash and reset itself. However, they're currently working with Apple to see if there's anything we can do on our end to avoid that. Hopefully they'll find a solution soon.

    If you need anything else, we're here for you!

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