Uninstalling 1Password 5 does not work

StanTropics

Hi,
upgrading 1Password 4 to 5 failed and I was not able to sync my vault in a folder. So I tried to remove the whole application by following this guide:

https://guides.agilebits.com/1password-mac-kb/5/en/topic/starting-over

Unfortunately, that does not work at all. After following all the steps one password still has all the information and knows my master password when I start the app again.

The only thing that gets lost is local backups.

Help is appreciated! :-)

Thanks!

Jasper

Hi @StanTropics,

Did you follow the starting over instructions in that guide for both the Mac App Store version and the AgileBits store version? If not, could you please try doing both?