1Password Anywhere - no passwords on "wallet" items

ryanmichaluk
ryanmichaluk
Community Member

I am using 1Password for ios only. I sometimes like to access passwords using me computer web browser. A lot of the Categories I have on 1 Password iOS ("1iOS") are grouped under "Wallet" in 1Password Anywhere ("1PA").

In 1PA any of the items included in the "Wallet" category do not show their password or PIN under 1PA. But the passwords and PIN's show up in their records on 1iOS.

All of the 1PA wallet items have "false" or "falsefalse" or "falsefalsefalse" in the left corner of the item I open.

I thought maybe somehting went out of sync or got corrupted on Dropbox, so I deleted the dropbox version of 1Password and re-synced with my iPhone. Still have the same problem with those records on 1PA.

Help please.

Ryan

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @ryanmichaluk,

    That is definitely a bug, and I apologize for the inconvenience. Our developers are aware of this issue and are currently working to fix it, although I don't have a timeframe for when an update with the fix will be available.

    I'm sorry again for the inconvenience! Please let us know if you need anything else.

    ref: OPM-2101

  • ryanmichaluk
    ryanmichaluk
    Community Member

    Hi, I am using an iPhone 6 with 1 Password and Dropbox.
    When I go to dropbox through my web browser, the categories are different than in my iOS vault. Specifically, things like credit cards are included in "wallet" in 1Password anywhere.
    For all the non-wallet items I can see the relevant data and access the passwords.
    For all the wallet items, there is a "false" in the top left hand corner of the item's screen/card and the password is not there. Some items have "falsefalse".

    Help please, I need to be able to access all passwords using my web browser.

    Thanks,
    Ryan

  • ryanmichaluk
    ryanmichaluk
    Community Member

    Sorry, I just posted this a second time, forgot I did it previously. Timeline for a fix?

  • Stephen_C
    Stephen_C
    Community Member

    @ryanmichaluk I have merged your new thread with the existing one on the same subject.

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi Ryan ( @ryanmichaluk ),

    I'm sorry to hear that this issue is bothering you. Unfortunately, at this time, I don't have much of an update for you on this bug. 1PasswordAnywhere was designed to work with 1Password 3, so as we've changed and updated the categories for 1Password 4 (and added some great new features) 1PasswordAnywhere is looking a little bit dated and doesn't always do an awesome job of handling the new data from 1Password 4 (and now 5.)

    If 1PasswordAnywhere is an important part of your workflow right now, I would suggest storing the misbehaving passwords in a Secure Note (or perhaps as a Login item) so that you do have access to them in the web browser. I know it's not a perfect solution, but I hope it gives you a bit of a workaround while we work on this bug.

  • CappyD
    CappyD
    Community Member

    I've run into the blank password problem too in 1P Anywhere. I've found the problem occurs in the categories other than "Logins". The problem items also don't have the little "reveal" button that appears for Login items. (and btw, the list of category types really needs to be updated to match the categories 1P offers on Mac). If you edit these items to that the passwords are of type "text" instead of "password", then the password shows in 1P Anywhere. Not ideal, but at least it's possible to make these passwords visible so that 1P Anywhere can serve as an emergency backup.

  • Thanks for the update, @CappyD. Glad to hear you we able to find a workaround, even if it isn't ideal.

This discussion has been closed.