Licenses are under an inactive email address [Email purchase details in to our team]
How do I contact agile bits? My licenses may be under an old inactive email address and I need to change it?
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This is the first line of contact for support these days. But for your license issue, send as much information about your purchase as you can to support+licenses@agilebits.com. Include any email addresses you think you may have used, the name you gave at the time, the address you would have used, and an approximate time of your transaction. Include a link to this thread.
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Hi @GeorgeGibson ,
Hawkmoth is right - you'll get the quickest response to your queries right here in the forums, but for licensing issues, email is the way to go. When you email in to us, you'll receive an automated response from our BitBot assistant. Please post the Ticket ID here so we can ensure your issue is dealt with quickly. :)
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