What the heck! I clicked Update and now 1password just shows an error message.
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Hi @tlasuk,
As hawkmoth mentioned, it will help us if you can give some more specific details about the problem. For example:
- Are you getting an error when trying to install the update?
- Or, did the update process work, but now you get an error when trying to use the 1Password app?
- Does it happen when trying to open the app, or when doing something else?
- What is the exact error message you're getting?
- Is this happening with the version 5.1 update?
- Are you using our web site version or the Mac App Store version of 1Password?
- What exact version of Mac OS are you running?
Once we know those details (and anything else you can tell us about the problem) we should have a better idea how to troubleshoot & solve the problem for you. Thanks!
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By the way, your passwords should be safe. Evidently you can't access them at present, but once you have 1PW working again you will be able to use them.
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This discussion has been closed.