ICloud Not Showing Up as an Option When Installing 1 Password

I use the latest version on all my devices. I'm trying to install it now on a new iMac. After it launches, I select, "I've used 1Password before." A dialog box appears, that says, "Where is your date?" Each time the box pops up, it shows iCloud as an option for about .5 seconds, and then that option disappears, every time. Just vanishes before my eyes. I've tried deleting and re-installing, but I get the same thing. Help, please.

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited February 2015

    Where did you purchase your license? If it was for the AgileBits web store and you are running 1Password 5 on Yosemite, apple made a change that prevents applications that they did not sell on the Mac App Store from using the iCloud syncing features used by 1Password.

    Since I have a license from Agileabits, I'm using Dropbox, so I haven't seen the momentary appearance of iCloud as an option. That seems quite odd to me. So perhaps my comment above does not apply.

  • Megan
    Megan
    1Password Alumni

    Hi @danpallotta ,

    I'm inclined to agree with Hawkmoth here. It sound to me like you're using the AgileBits webstore version of 1Password, which is unable to support iCloud sync. It seems strange to me though that you're seeing the iCloud option and then it's disappearing. If that's the case, it's definitely a bug. Could you by chance record a quick screen cap of it so we can look into this a bit more?

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