Syncing iPhone 6 with Macs

safedude
safedude
Community Member

Although this is a cumbersome way to get an answer to my problem, I guess I have no choice. Here it is: I'm syncing without a problem between my desktop and my Macbook Pro. When I tried to sync with my iPhone 6, at first it wouldn't work, but then it finally did sync with my Macs. It has all the logins, etc. that 1Password has on my Macs. Now, though, it won't stop syncing. The arrows on the icon on my phone have been circling for twelve hours now. How can I get it to stop?

Comments

  • safedude
    safedude
    Community Member

    Found the chink in the 1Password armor: customer support. Rather than being able to reach someone about my particular problem, I've had to register and then post a question. Sitting here ten minutes and still no response to it. This is a lousy system!!!!!

  • safedude
    safedude
    Community Member

    By the way, this is syncing with Dropbox. Just tried again and got a box reading: The operation couldn't be completed. (NSURLErrorDomain error-1001.) 1Password encountered a problem. -- Not any help to me. Anyone with an answer?

  • Megan
    Megan
    1Password Alumni

    Hi @safedude,

    I'm sorry to hear that you're having trouble with 1Password right now, and I'd be more than happy to help you get things straightened out. Right now the forums really are the best way to get in touch with our team, so let's get started! First of all, I'd just like to confirm what are the version numbers of 1Password and your operating system for all computers and devices running 1Password? This will ensure that we are giving you the best instructions moving forward.

This discussion has been closed.