Slow to come up and restarts

krhammann
krhammann
Community Member
in iOS

My password for 1Password is numerical. When I start 1Password it takes a couple of seconds for the last row of the keyboard to come up so I cannot immediately choose the [.?123] key to enter my password. That assumes that it does not crash and reboot my phone which it does like every 2nd or 3rd time I try to use the app. I have an iPhone6+ and it worked fine before I upgraded.

Comments

  • ag_kevin
    ag_kevin

    Are you using it in zoomed mode. If you take your iPhone out of zoom mode does the problem still happen?

  • krhammann
    krhammann
    Community Member

    That was very helpful and resolved the problem. Thank you.

  • Ben
    Ben

    Thanks for the update! Glad to hear that resolved the issue. Our developers are working with Apple to see why zoomed mode is causing difficulties.

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