Cannot get 1password to accept any passworld
I have been reading online and through this forum until my eyes are blurred. Big problem is I always get a blank page when using 1password to supply a new password for my current account. 2. I can't get webpages I have loaded outside of 1 password to load. Get DSL errors or page not found which is not correct. I'm about ready to give up and go back to Keeper which I have used for years with very little problem. I already have invested to much time trying to figure this software mess out on my own. Never seen such a complicated password program. I haven't even got to backing up portion portion of program which seems to have its little set of problems. Please tell me I didn't waste 9.99 along with having to write bad review. I have iPhone 6+ with iOS 8.13 and 1password version 5.2
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Anyone???
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Hi @chipster55,
sorry for the troubles you are having with 1Password - let's try to solve this.
To help you I would like to get some more information:
What are the webpages you are trying to load in 1Password which do not load? Could you give me a URL or two?Also could you post some screenshots for the other areas you are having troubles with?
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Two websites are atlasnetnp.atlasworldgroup.com
And plantedtank.net. I will post screenshots when I get home tonightThank-you for your reply
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Just want to let you know. Purchased your pro version from reading abut it. Guess I should have trid it out 1st which is on me
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Hi @chipster55,
In your first screenshot, with the "failed to load page" error, it looks like the URL may be mistyped.
You're trying to load atlasnetnb.atlasworldgroup.com, but you mentioned atlasnetnp.atlasworldgroup.com earlier.
https://atlasnetnb.atlasworldgroup.com doesn't seem to be a valid webpage, it won't load for me in Safari on my Mac.
What error occurs on plantedtank.net? Do you get the same "failed to load page" message?
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I also got the last screenshot while attempting to go to the website, hit continue and took me to mobile page. How do I default it to go to main page. Now being a keeper user so many years, could someone tell me the advantage of using 1Password? It seems to me you have to always open 1Password to use any passwords from it. I have the browser extension installed but will it work if 1password is not open?
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Hi @chipster55,
For the atlasnetnp.atlasworldgroup.com site, try it without the "www".
i.e., https://atlasnetnp.atlasworldgroup.com rather than https://www.atlasnetnp.atlasworldgroup.com
For plantedtank.com, it doesn't look like the site has a valid SSL certificate, so the warning is correct. Try entering http://www.plantedtank.com (HTTP) instead of https://www.plantedtank.com (HTTPS).
Instructions for using the Safari extension are available here: https://guides.agilebits.com/1password-ios/5/en/topic/extension
Does that help?
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