Purchased from your store to get a discount...but no iCloud / can't sync iOS device
I have 1Password on my iPad. I thought I'd install it on my iMac.....I thought your App Store price steep.....so I used a coupon code....now, I see no way to sync the vault already on my iPad to this installation on my iMac. Is there a solution, or should I seek a refund. I am mightily chagrined.
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You can sync via Dropbox with the version you have. If it's more important to you to use iCloud, you can request a refund if you bought your license within the last 30 days. Then you can buy from the Mac App Store, which does allow iCloud syncing.
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Hi @ChampAmp,
1Password 5 uses Apple's "CloudKit" technology, which is only available on OS X Yosemite and iOS 8, and limited to Mac App Store apps only. After this change we were no longer able to offer iCloud syncing in the web store version of 1Password.
You can still use Dropbox or Wi-Fi sync with the web store version.
We've put together a FAQ page with more information here:
Web store and iCloud FAQ
The only way to use iCloud in 1Password 5 is to purchase directly from the Mac App Store. Unfortunately, there is no way for us to transfer your purchase from our store to Apple's.
However, since your web store purchase was within the past 30 days, we can refund it so you can purchase from the Mac App Store instead. Please let us know if you'd like a refund.
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I'll ask of refund. Next time it's on sale in the App Store....I'll pick it up again perhaps. Thanks for the prompt response.
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Hi @ChampAmp,
Your refund has been processed and you should see it within the next few working business days.
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