wifi sync mac book pro and iphone 5s problem

paulcul
paulcul
Community Member
in iOS

Hi I am unable to sync my iphone to my mbpro . it has previously worked but stopped recently.
I click on sync, start syncing, sync using wifi , then refresh list, nothing then seems to happen.

Comments

  • paulcul
    paulcul
    Community Member

    i am using 1password ios version 5.2, mac version 5.1 and OX S Yosemite 10.10.2

  • Stephen_C
    Stephen_C
    Community Member

    Try this:

    1. Disable wifi sync on both devices then re-enable it; and/or
    2. reboot both devices.

    If that doesn't work try temporarily disabling any firewall on your Mac (although if wifi sync previously worked I suspect that's not the problem).

    If there's still a problem please post back because there are other things you can try.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @paulcul,

    Let us know the results from following Stephen_C's suggestion. I don't know if it has been fully resolved in OS X 10.10.2 or not but it might be worth checking your device names too (a Bonjour related issue).

    iOS: In iOS Settings > General > About make sure the Name of your iOS device doesn't look odd at all e.g. no (2) at the end or anything like that, edit if needed. If it looks normal go ahead and reboot your iOS device.

    Mac: In System Preferences > Sharing do the same as above, make sure your Computer Name is normal looking and doesn't have anything like (2) at the end, edit if needed. If it looks fine go ahead and reboot your Mac.

  • paulcul
    paulcul
    Community Member

    Hi, Many Thanks for the help.

    Stephen i Have tried 1 and 2 and turned off the firewall and no joy.

    littlebobbytables I have checked both device names as advised and they were both ok.

                                     Paul
  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @paulcul,

    As a troubleshooting step, does it work any better if you Create an ad hoc network between your Mac and iOS device? This isn't meant as a solution, it's merely aimed at eliminating one more variable (the network/router).

  • paulcul
    paulcul
    Community Member

    Hi littlebobbytables

    Yes that worked i was able to sync.
    paul

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @paulcul,

    It might be worth trying a complete reboot of not just your Apple devices but also your router then, lets see if something has gotten jammed up there.

  • paulcul
    paulcul
    Community Member

    Hi littlebobbytables.

    That has sorted out the problem, all up and working now.
    Thanks all for your help, Fantastic service

    Paul

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    You've got to love the oddities of networking :tongue: (one more reason why I love my Draytek router so much)

    Glad to hear everything is working properly again @paulcul

This discussion has been closed.